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  • NEWS 2025 | Westside Seniors Hub

    Community Cafés ASK Friendship Society is seeking a broad and diverse perspective on future programs and services that ASK might provide for both older adults and caregivers in our new multipurpose 9,000 square foot facility in the Arbutus Redevelopment at Nanton Ave and Arbutus Street. In 2025, we are hosting a series of Community Cafés, each focused on engaging a specific community group. More information about opportunities to participate here . To take a survey click here . Please join the conversation! Your City, Your Voice, The City of Vancouver by-election for two vacant City Councillor positions takes place on Saturday, April 5th. A brochure describes who is eligible to vote, registration requirements, three ways to vote in advance or on election day, candidates on the ballot with links to their information, and in-person City voting locations - only community centres or City Hall. Make your voice heard on City issues of concern! Dying, Death, Burial, Bereavement Resource Fair Representatives of various organizations will be present to offer resources and discuss funeral and burial costs, advance planning, bereavement support services, and related resources. Learn what you can do to plan ahead. Free event, light refreshments, registration encouraged, 604-558-5709 or seniorsoutreach@jfsvancouver.ca or online via QR code on poster . Date: Thursday, April 3, 2025 10:00 am-1:00 pm Location: 1825 West 16th Ave., Canadian Memorial Centre for Peace

  • DV Fireweed Club | Westside Seniors Hub

    THE FIREWEED CLUB The Fireweed Club is a collaborative project bringing a variety of free outdoor activities to seniors on the westside during the summer months. These activities are open to any seniors who want to stay active, socialize and build relationships. People living with memory loss or other invisible challenges are welcome to come by themselves or to bring their friends and care partners. Summary of Summer 2022 activities: Kitsilano Neighborhood House Wednesday activities is here Dunbar Residents Association activities met on Tuesdays 1:00-3:00pm July/August at Balaclava Park -- W 29th Ave at Balaclava Street to work in the Pollinator Garden. Field trips visited community gardens around the City and neighbouring municipalities )

  • Get Involved in Dementia | Westside Seniors Hub

    We invite you to contribute your energy and creativity to plan, deliver and sustain Dementia Ventures. This is a collaborative effort driven by the needs of people living with dementia and their care partners. GET INVOLVED Building capacity for meaningful community participation by people living with dementia is a collaborative effort that requires: identifying, expressing and responding to needs establishing and strengthening relationships creating accessible opportunities using diverse skills and abilities to have impacts We invite you to contribute your energy and creativity to plan, deliver and sustain Dementia Ventures . This is a collaborative effort driven by the expressed needs of people living with dementia and their care partners. Please click on the links below to see what your contribution could be. Person living with dementia Care Partners Program Leader Volunteer Professionals working with Seniors If you are interested in joining the Hub in one of these roles, Hub Partners would like to hear from you. visit the Current Hub Partner Projects page to see which project is most attractive and contact the Partner sponsoring it.

  • Proyectos Pasados | Westside Seniors Hub

    PAST PROJECTS DEMENTIA VENTURES September 2023 - March 2025 Additional PHAC funding allows Dementia Ventures projects to deepen their impact. Initiatives elsewhere in BC will involve people living with dementia and community members to create new engagement programs, and result in publication of an Action Guide that offers insights for communities building capacity for greater social citizenship by people experiencing dementia. DEMENTIA VENTURES - BUILDING CAPACITY PROJECT September 2019 - March 2023 Building Capacity for Meaningful Participation by People Living with Dementia , an initiative funded by the Public Health Agency of Canada (PHAC), aimed to enable people with dementia to participate in community life as full social citizens. The project was a partnership between researchers at the University of British Columbia and Lakehead University, and their community partners: members of the Westside Seniors Hub in Vancouver and the Northwest Dementia Working Group in Thunder Bay, a coalition of people with lived experience, care partners, and researchers. In Vancouver, where the initiative is known as Dementia Ventures, six Hub Partners implemented programs that created opportunities for active involvement of people with dementia, such as a virtual memory café, a buddy program, outdoor activities, and discussions among faith-based congregations. Read more about Dementia Ventures here and Hub Partners’ stories here . CYCLING WITHOUT AGE EVENT September 28, 2019 Cycling Without Age Vancouver, in association with Kitsilano Neighbourhood House and the Westside Seniors Hub, are hosting safe and scenic trishaw rides along the Arbutus Greenway on September 28th from 10:00am to 2:00pm. Trishaws are three-wheeled cycles where you sit in the front and experienced pilots pedal you from behind. Our mission is to break the elderly free from social isolation. Make them smile. Make new memories. And let them be part of society again and thereby renew their appetite for life itself. We give them the right to wind in their hair. Cycling Without Age is based on generosity and kindness. Event HUbBYTES NEWSLETTERS July, September, November 2019 and re-launched December 2021 - present In 2019 Hub Council began compiling resources of potential value to Hub Partner Organizations that we encountered as we attended events and made community contacts. The MailChimp illustrated newsletters are now sent out quarterly to Hub Partners and community members who sign up. Read current and past editions and sign up here . DEMENTIA PROJECT - HUB FIRST STEPS TOGETHER October-November 2018 Hub Council convened a working group of representatives from Partner Organizations to discuss and decide upon actions to be taken after a presentation about Alzheimer cafés and other dementia-friendly initiatives. At two meetings, some Guiding Principles were drafted. First Steps Together 2017-2018 WALK AND BE SEEN CAMPAIGN The 2017-2018 Vancouver Walk and Be Seen (WBS) campaign was a great success! The finale held in March included presentations by Safety Ambassadors from 17 organizations from Metro Vancouver. Seniors were involved in organizing neighbourhood Walk and Be Seen projects. For those who attended the finale, there was no doubt that many were Proud to be Seniors and Proud to be Seen-iors! During the campaign, volunteer Ambassadors spoke to seniors in their communities about pedestrian safety and the benefits of increasing their visibility in low-light conditions by wearing reflective or light-emitting gear. The comments, stories and survey results collected in this campaign clearly showed grassroots support for increased pedestrian visibility. 2018 WBS Report FORUM ON SENIORS HOUSING ON THE WESTSIDE OF VANCOUVER July 2017 The Westside Seniors Hub, through the Jewish Family Services Agency, received a grant from Vancouver Coastal Health to research seniors housing on the Westside of Vancouver. A researcher interviewed more than forty stakeholders, from housing experts to seniors with housing issues. The report Seniors Housing on the Westside of Vancouver is based on these interviews. The Hub then organized a half-day Housing Forum on April 26, 2017 to further explore housing issues with those interviewed and important stakeholders. The Forum included panel presentations on housing innovation by leaders from Kitsilano Neighbourhood House, the United Way of the Lower Mainland, LaneFab and Calling Ministries, and 36 participants joined two consecutive groups to explore key issues and formulate recommendations. Forum Report 2016-2017 WALK AND BE SEEN PILOT PROJECT Walk and Be Seen (WBS) was a volunteer pilot project on the Westside of Vancouver involving senior pedestrians. It was designed to promote walking during low-light conditions while wearing reflective apparel in response to statistics that show senior pedestrians experiencing the highest number of fatalities from collisions in Vancouver. The project registered 132 participants who agreed to wear free reflective gear (cloth sash or LED slapband), tally walks of any length, and provide feedback. Upon completion, 79 registrants completed a survey and provided comments. An Action Mini-Grant (VGH Trauma Services, Vancouver Coastal Health) provided initial funding with Kitsilano Neighbourhood House, Mountain Equipment Coop, the Jewish Family Services Agency, and WalkMetroVan contributing additional funds and administrative support. 2017 WBS Report 10th AVENUE HEALTH PRECINCT PLANNING UPDATES May 2017 The City of Vancouver Transportation Department undertook a two-phase public consultation process in 2015-2016 regarding redesign proposals for the West 10th Avenue ‘Health Precinct’ (Cambie to Oak Streets). Seniors, persons with disabilities, and many stakeholders provided feedback on those proposals. The Hub noted a few significant design changes as a result of citizen input. NATIONAL SENIORS DAY FAIR October 2015 Event ELDER ABUSE INFORMATION WORKSHOP June 2015 Event DEMENTIA-FRIENDLY TRAINING SESSIONS April 2015 A series of three training sessions with presenters from the Alzheimer Society of BC were arranged and offered to staff and volunteers of Hub Partner organizations and the general public. Report

  • Housing for Seniors | Westside Seniors Hub

    HOUSING FOR SENIORS Top of Housing for Seniors Affordable rentals are currently difficult to find in Vancouver. When their tenancy is threatened or ended, many elderly tenants on fixed incomes are unable to relocate anywhere near their former homes, even temporarily. New buildings, even those with a percentage of below-market rental units, are not yet ready for tenants. What are Westside Seniors Hub members doing about housing for seniors? Recent updates listed first . December 2024 WSH Partner representatives and Council members followed up on our August meeting with Vancouver–South Granville MLA Brenda Bailey to develop a Letter of Support for expansion of the Seniors Services Society of BC’s Seniors Housing Information and Navigation Ease (SHINE) program. The Letter to Minister Bailey recommends 2025 and ongoing funding by the Ministry of Mental Health and Addictions to ensure more British Columbian seniors experiencing precarious housing get navigation support, so their health and wellbeing do not deteriorate while suitable affordable housing is being developed. November 2024 Two WSH Council members participating in the City’s Older Persons and Elders Advisory Committee (OPEAC) Housing Subcommittee were privileged to attend the BC Non-profit Housing Association (BCNPHA) Housing Central conference, thanks to arrangements made by SPARC BC CEO and BCNPHA staff. The annual conference features success stories of how non-profit housing providers, municipalities and businesses have overcome challenges and developed diverse solutions to affordable housing dilemmas. The free BCNPHA e- newsletter and website provide case studies and insights for continuing WSH housing activities. October 2024 Council invited WSH Partners to participate in feedback on the City’s Social Housing Initiative and representatives attended SHI Open House consultations to speak with Planners September 2024 VCH Population Health facilitated contacting the City of Vancouver’s Assistant Director Housing Policy and Regulation | Planning, Urban Design & Sustainability to discuss implementation of the City’s Tenant Relocation and Protection Policy developed in conjunction with its Broadway Plan and Housing Vancouver 10 Year Housing Targets . Meeting time pending. Council representatives attended United Way BC webinar Making Rental Housing Affordable for Seniors and People with Low-Incomes and benefit from summaries of data and research in its two Fact Sheets – Key Messages and Defining the Problem and Finding Solutions . August 2024 Council representatives met with Brenda Bailey, MLA and candidate for a new Vancouver-South Granville riding to discuss issues in the WSH Briefing Note on Seniors Housing and potential actions. Council representatives met with Vancouver Coastal Health (VCH) Medical Health Officer (Housing), ED Population Health, and the Lead for Seniors’ Healthy Public Policy to discuss their roles and current involvement in seniors’ housing issues relevant to WSH Briefing Note on Seniors Housing . Council prepared a Briefing Note on Seniors Housing summarizing concerns about senior tenants being negatively impacted by developments in the Vancouver housing market and the actions and support needed for this vulnerable population. Council representatives met the BC Housing’s Assoc. VP Supportive Housing & Homelessness, Operations Division to discuss potential short-term shelter spaces in Chalmers Lodge and other supportive housing operated by BCH. Advocated for westside seniors experiencing housing precarity to remain in their neighbourhoods while seeking more stable housing. July 2024 Council representatives contributed to City's Older Persons and Elders Advisory Committee (OPEAC) Housing Subcommittee drafts of Motions to City Council regarding the need for senior-specific shelters and transparency regarding implementation of the Broadway Plan's Enhanced Tenant Relocation & Protection Policy . Encouraged WSH Partners to advocate with City of Vancouver Councillors for adoption of the Seniors Housing Strategy . June 2024 Council members began attending monthly OPEAC Housing Subcommittee meetings as guests to become familiar with their community partners and contribute to their action plans. Representatives from a dozen WSH Partner organizations met at a quarterly Partners’ meeting to discuss five Seniors’ Housing Issues for Action: Follow-up to 2024 Q1 Partners’ Meeting . Council member attended 411 Housing Forum to liaise with other local housing advocates. May 2024 Council members explored Seniors Services Society of BC’s (SSSBC’s) Seniors Housing Information & Navigation Ease (SHINE) program with WESN’s Housing Navigator. Recruited a volunteer to participate in SHINE’s four online training sessions. April 2024 The City of Vancouver’s D raft Seniors’ Housing Strategy was released for public feedback. P ublic and WSH Partners invited to participate in submitting comments by May 16th. March 2024 Council prepared a resource list: Housing Resources Referenced at Quarterly Housing meeting Brief summary: Seniors Housing Issues for Action: Follow-up to 2024 Q1 Partners’ Meeting February 21, 2024 Representatives from a dozen WSH Partner organizations met at a Quarterly Partners’ meeting to discuss seniors’ housing affordability . They were joined by guests from the City of Vancouver, City’s Older Persons & Elders Advisory Committee, Healthy Aging United Way BC, Hey Neighbour Collective & SFU Housing Solutions Lab, Premier’s Legislative Office, Frog Hollow Neighbourhood House, and South Vancouver Seniors Network. Presentations at Quarterly meeting: Healthy Aging UWBC presentation by Dr. Laura Kadowaki and Dr. Beverley Pitman City of Vancouver Older Persons & Elders Advisory Committee (OPEAC) by Dr. Marc White SFU Housing Solutions Lab Exploring Housing Options for Older Adults Design concepts by Michelle Hoar February 2024 Council prepared some briefing materials to inform WSH Partners: Selected Housing Navigation Supports & Trainings and Selected Recommendations from UWBC’s Aging in Uncertainty: The Growing Housing Crisis for BC Seniors report (Nov 2023) & IRPP’s Affordability Action Council report (Feb 2024) Entire UWBC Healthy Aging report Aging in Uncertainty and City of Vancouver Seniors’ Housing Strategy: What We Heard report (July 2023) January 2024 A questionnaire circulated by WSH Council to its Partner Organizations produced: A Snapshot: What Partner Organizations are Seeing, Hearing and Doing. Fall 2023 Survey of Hub Partner Organizations identified top priority issues of concern: Housing, Food Security, Phase 2 Dementia Ventures, Caregiver Support, Emergency Preparedness. Return to Top of Housing for Seniors

  • Recursos | Westside Seniors Hub

    RESOURCES The Hub encourages everyone to know about Help Lines that provide credible information to callers with questions and concerns. Help Lines DEMENTIA VENTURES RESOURCES We also provide selected resources here for Dementia Ventures , since that is the Hub's focus in 2020-2023. Understanding & living with dementia Guides for inclusive Programming Tools for Engagement Research Reports & Data

  • Dementia Ventures Opportunities | Westside Seniors Hub

    Would you like to help the Hub achieve its goals of creating a more inclusive community and increasing social citizenship of people living with dementia? Then please consider helping plan, implement and sustain meaningful activities. OPPORTUNITIES DEMENTIA VENTURES Would you like to help the Hub achieve its goals of creating a more inclusive community and increasing social citizenship of people living with dementia? Then please consider helping plan, implement and sustain meaningful activities. Here are some opportunities for community members to become involved in Dementia Ventures. Please contact the Partner Organization directly or send a message to the Hub for details. Postings will remain here until a Partner notifies the webmaster that a position is no longer available. KITSILANO NEIGHBOURHOOD HOUSE Kits House has launched a dementia awareness initiative. There are opportunities to join focus groups that will guide program development. There is a dementia buddies program with training to communicate and help people experiencing dementia live well in the community. Other awareness activities and conversations are planned to make our community more dementia friendly Click here to find out more. WESTSIDE SENIORS HUB COUNCIL The Hub Council is recruiting volunteers to join us and ensure that Westside neighbourhoods are places where seniors can thrive. We work collaboratively with Hub Partners on projects such as Dementia Ventures . For more information, please click here . SOUTH GRANVILLE SENIOR CENTRE Enabling Connections...A Tablet Lending Library South Granville Seniors Centre & Many Partners “The four elements of the Enabling Connections program are: a tablet lending library, digital literacy mentoring, a virtual senior’s centre, and knowledge sharing with other organizations. The Enabling Connections project is focused on creating connections between individuals and creating a sense of community and mutual support, peer to peer.” Project launched May 6, 2021. Information here FAQ here The Seniors Centre offers a monthly Happy Memories Café that is a safe place to share your experiences, participate in discussions and build lasting friendships. Click here for information. FIREWEED CLUB Dunbar Residents Association & Kitsilano Neighbourhood House The Fireweed Club is a collaborative project bringing a variety of free outdoor activities to seniors on the westside. These activities are open to any seniors who want to stay active, socialize and build relationships. People living with memory loss or other invisible challenges are welcome to come by themselves or to bring their friends and care partners. The Club seeks participants, program leaders and volunteers all year. More information here .

  • Volunteers | Westside Seniors Hub

    Volunteers are essential partners in making Hub Partners' programs meaningful opportunities for participants. Your interactions with people living with dementia become important connections to community and diversify the kinds of activities that Hub Partners can offer. VOLUNTEERS YOU can help participate in community conversations assist with social, creative & physical activities provide technical expertise & logistical support interview & write stories Volunteers are essential partners in making Hub Partners' programs meaningful opportunities for participants. Your interactions with people living with dementia become important connections to community and diversify the kinds of activities that Hub Partners can offer. Hub Partners would like to hear from you! Visit the Current Hub Partner Projects page to see which project is most attractive and contact the Partner sponsoring it.

  • Join the Hub | Westside Seniors Hub

    JOIN THE HUB There are many ways to become involved in the Hub. We are always looking for new members. BECOME A PARTNER If you are a public, non-profit, or faith-based organization that serves seniors on Vancouver’s Westside, we would like to collaborate with you! Learn about our Hub Partners Contact us to become a Partner JOIN HUB COUNCIL Learn more about our Westside Seniors Hub Council, composed of volunteer seniors or those who work with seniors. We are continuously recruiting for new members. Learn about the Hub Council Contact us to join the Hub PROJECT OPTIONS In 2024 we currently have three major projects. Food Security, Housing for Seniors, and our ongoing Dementia Ventures project. Learn More about Projects Dementia Ventures Opportunities

  • New Grant Opps | Westside Seniors Hub

    New Grant Opportunities 2024 November 15 We are not aware of any Grants that are currently available. As we learn of new Grants, we will post them here. Please return to see any new Grants. To learn more about past Grant Opportunities click Past Grant Opportunities

  • Food Security | Westside Seniors Hub

    FOOD SECURITY What IS food security? Definition: Food security exists when all people, at all times, have physical, social, and economic access to sufficient, safe, and nutritious food that meets their dietary needs and food preferences for an active and healthy life. Complex and multifaceted concept that encompasses the availability, access, utilization, and stability of food within a population Related to poverty as food is the first expense to be cut out when one is struggling financially Disproportionally impacts vulnerable and marginalized individuals Top WFC page What IS the Westside Food Collaborative (WFC) ? WFC is a neighbourhood food network of organizations, groups and individuals working towards supporting community food security and hosted by Kitsilano Neighbourhood House. Mission: WFC will coordinate efforts, build collective capacity and form a unified voice of community service organizations providing food supports to the Westside residents. Through coordinated collective impact efforts, we will work to improve availability and access to adequate food resources for the most vulnerable community members. Together, we will work towards addressing the underlying factors leading to food insecurity, to advance the vision for a just and sustainable food system for all. The WFC Facebook website and Instagram webpage document its many community activities and contributions. They keep Westside neighbourhood residents up to date with events, resources and several significant reports that it has produced to further its Mission. WFC Reports What has WFC accomplished?` The Kitsilano Neighbourhood House 5-year strategic planning process for 2021-2024 named its top three priorities to include “additional programs to meet the needs of underserved groups in the community” , and among other programs,”an action to develop a food security program for seniors.” 2021 Kitsilano Neighbourhood House became a fiscal sponsor of the WFC with a City of Vancouver Sustainable Food Systems Grant. That funding supported a part-time Community Food Developer, Ksenia Stepkina ( 7hrs/week), who was tasked with coordinating collaborative efforts and food security initiatives among existing members of the Westside Food Collaborative. Representatives of a dozen diverse organizations involved in growing, distributing, and/or preparing food for Westside residents since 2009 now meet monthly to share and coordinate their activities . 2021 Thinner and Thinner:Westside Food Asset Need and Scan r eport demonstrated the need for collaborative and comprehensive approaches to addressing food insecurity in the community. 2022 WFC Strategic Planning Case Study identified strengths and weaknesses to guide further planning. 2023 Food For All: Seniors' Food Security in Vancouver’s Westside Community Dialogue Report with details of community engagement sessions and partipants' recommendations. 2024 Free and Low-cost Community Food Resources-Westside updated periodically. WSH-WFC How is the Westside Seniors Hub involved with the Westside Food Collaborative? Updates listed with most recent first. June 2024 City of Vancouver Sustainable Food Systems Grant Funding Interim Report discussed. Update on a volunteer's Crowdzest/Citronicity organizational asset mapping among WFC partners. May 2024 Westside Food Fair roles, task list and budget discussed. April 30, 2024 At monthly WFC meeting, Neighborhood Food Democracy Report presented at monthly meeting identified neighborhood priorities, generated a list of recommendations and analyzed efficacy of the participatory food asset mapping and focus group discussion. March 26, 2024 : Monthly WFC meeting shared details of the Phase 1 strategic planning themes and Phase 2 proposed next steps for WFC collective action with WSH Partners and other interested community organizations. March 4, 2024 : Phase 1 strategic planning session, co-hosted by WFC and KCCA and facilitated by Brad Beattie to develop shared priorities and collaborative approaches around food security. November 2023-February 2024 Brainstorming session with members of WFC, WSH Council, KNH, and KCCA for next steps. Funding provided by KCCA for a facilitated scoping contract with Facilitator, Brad Beattie, POP The People Agency. October 2023 WFC’s Community Food Developer, Ksenia Stepkina, presented the Collaborative’s work and Food for All report findings at the Quarterly meeting of the Hub's Partner Organizations. WSH Partners want to explore how their food-related activities can be integrated with the programs and services offered by WFC members.The Kitsilano Community Centre Association (KCCA) offered to support further integration of Hub Partners’ food-related activities with those of WFC and fund meeting facilitation. ************************* We’re building community capacity to improve food security for Westside seniors and YOU can help! Visit Kitsilano Neighborhood House's WFC webpage here and WFC’s Facebook website for upcoming opportunities to participate in programs, events and activities. Return to Top

  • About Hub Partners | Westside Seniors Hub

    ABOUT HUB PARTNER ORGANIZATIONS A growing network of non-profit, faith-based and pubic organizations that serve seniors on the Westside have become Hub Partners . They share Hub collaboration values in supporting seniors in their communit y. Partner representatives meet quarterly to share information about resources and assets, identify emerging issues, and collaborate on building a range of integrated services for seniors. Their representatives work with volunteer Hub Council members, represent the Hub to the public and various constituencies and may serve on working groups to act on identified issues. Help Brochure HUB COLLABORATION VALUES SENIORS LED The Hub is led by seniors to best address the needs of seniors. It promotes a healthy aging process, recognizing that multiple generations and cohorts need different activities and supports. Seniors provide guidance on increasing the accessibility of seniors' programs and addressing the diversity of interests among seniors. COMMUNITY FOCUSED The overarching intention of the collaboration among Partner Organizations is to maximize benefits for the community and to leverage resources effectively, for example by seeking opportunities for funding support and innovative collaboration. The Hub relies on community engagement to address the needs and interests of diverse facets of the community. DIGNITY AND RESPECT The Hub operates on values of respect where everyone is treated with care and compassion. We aim to foster independence, self-esteem, dignity and empowerment for seniors and their families. BELONGING The Hub strives to create a sense of belonging and inclusion and provide opportunities to be connected and engaged in the community. OPENNESS The Hub Partner Organizations operate in a spirit of respect for each other and are clear and open about their intentions. They bring forward any issues that arise during the course of Hub work so that they can be addressed by the group. BECOME A PARTNER If you are a public, non-profit, or faith-based organization that serves seniors on Vancouver’s Westside, we would like to collaborate with you! WHAT VALUE DOES THE WESTSIDE SENIORS HUB OFFER? Inform seniors about Westside organizations that offer to keep them socially engaged, active and well-served Enable the sharing of information and resources among Hub Partner Organizations, seniors and community entities Increase community awareness of seniors' issues and strengthen advocacy on behalf of seniors WHAT VALUE DOES THE WESTSIDE SENIORS HUB OFFER? Enhance community awareness of your seniors’ programs and increase participation Learn from experiences and insights of other seniors' service providers Share ideas and solutions to improve seniors’ programs and services Amplify the voice of Westside seniors' service providers through the collective power of working together WHAT ARE THE ROLES AND RESPONSIBILITIES OF A HUB PARTNER ORGANIZATION? Support the goals and operation of the Westside Seniors Hub by attending quarterly meetings, sitting on working groups when possible, and providing advice and expertise to Council and the public when requested Respond to requests for information to profile their organization in Hub communications (website, HubBytes) Share ideas, successes, and challenges at quarterly Partner meetings Disseminate information from Partner meetings within your organization Promote the network of Partner Organizations and make referrals where appropriate Partners meet quarterly and communicate via email between meetings. Partners are encouraged to join working groups relevant to their work and offer space, resources and guidance to help the Council and volunteers in their efforts. Contact Us To Become A Partner!

  • Socios del Hub | Westside Seniors Hub

    HUB PARTNERS Become a partner Contact Us Partner Organizations have an interest in collaborating with others to support seniors in their community. They are non-profit organizations, faith-based organizations, and government agencies that serve seniors on Vancouver’s Westside. The catchment area is bounded by English Bay (north), Ontario Street (east), Fraser River (south), and includes the University Endowment Lands (west). Learn more about the values that Partner Organizations share here . A.S.K FRIENDSHIP CENTRE, Adult day program 7405 Paulson Street Vancouver V6P 6M7 604-263-7333 https://askcentre.ca/ caring@askcentre.ca BROCK HOUSE SOCIETY 3875 Point Grey Road, Vancouver, V6R 1B3 604-228-1461 https://www.brockhousesociety.com communications@brockhousesociety .com DUNBAR COMMUNITY CENTRE & ASSOCIATION 4747 Dunbar Street, Vancouver, V6S 2H2 604-222-6060 Press '1' https://www.dunbarcentre.org/\ dunbarcc@vancouver.ca DUNBAR RESidENTS ASSOCIATION 45057 - 4326 Dunbar Street, Vancouver, V6S 2M8 604-222-9824 http://www.dunbar-vancouver.org info@dunbar-vancouver.org FAMILY CAREGIVERS OF BC 6 - 3318 Oak Street, Victoria, V6X 1R1 1-877-520-3267 https://www.familycaregiversbc.ca/ caregiversupport@fcns.ca HOME SUPPORT PROJECT (INTERIM) https://www.vch.ca/en/service/home-support JEWISH FAMILY SERVICES 320 - 2285 Clark Drive, Vancouver, V5N 3G9 604-257-5151 https://www.jfsvancouver.ca info@jfsvancouver.ca KERRISDALE SENIORS CENTRE 5851 West Blvd., Vancouver, V6M 3W9 604-257-8100 ext. 1 http://www.kerrisdalecc.com/facilities-rentals/seniors-centre/ kerrisdalecc@vancouver.ca KITSILANO COMMUNITY CENTRE & Association 2690 Larch St., Vancouver, V6K 4K9 604-257-6976 ext 1 https://kitscc.com kitscc@vancouver.ca KITSILANO NEIGHBOURHOOD HOUSE 2305 West 7th Ave., Vancouver, V6K 1Y4 604-736-3588 http://www.kitshouse.org frontdesk@kitshouse.org Pacific spirit united church 2195 W. 45th Avenue, Vancouver BC, V6M 2J2 www.pacificspirituc.com sabharpe@gmail.com SOUTH GRANVILLE SENIORS CENTRE 1420 West 12th Ave., Vancouver, V6H 1M8 604-732-0812 https://www.southgranvilleseniors.ca info@southgranvilleseniors.ca ST. FAITH'S ANGLICAN CHURCH 7284 Cypress Street, Vancouver, V6P 5M3 604-266-8011 ext. 1 https://stfaiths.ca / office@stfaiths.ca ST. STEPHEN'S UNITED CHURCH 7025 Granville St, Vancouver, BC V6P 4X6 604-266-4944 https://heritagevancouver.org Karen Harder: meharder@shaw.ca VANCOUVER PUBLIC LIBRARY DUNBAR BRANCH 4515 Dunbar St., Vancouver, V6S 2G7 604-665-3968 https://www.vpl.ca/location/dunbar-branch info@vpl.ca VANCOUVER PUBLIC LIBRARY KERRISDALE BRANCH 2112 West 42nd Ave, Vancouver, V6M 2B6 604-665-3974 https://www.vpl.ca/location/kerrisdale-branch info@vpl.ca VANCOUVER PUBLIC LIBRARY KITSILANO BRANCH 2425 MacDonald Street, Vancouver, V6K 3Y9 604-665-3976 https://www.vpl.ca/location/kitsilano-branch info@vpl.ca VANCOUVER PUBLIC LIBRARY West Point GREY BRANCH 4480 West 10th Ave., Vancouver, V6R 2H9 604-665-3982 https://www.vpl.ca/location/west-point-grey-branch info@vpl.ca West Point GREY COMMUNITY CENTRE & Association 4397 West 2nd Ave., Vancouver, V6R 1K4 604-257-8140 https://www.westpointgrey.org/ wpgcc@vancouver.ca WEST POINT GREY UNITED CHURCH 4595 8th Ave. W, Vancouver BC, V6R 2A4 604-224-4388 www.wpguc.com office @wpguc.com

  • Eventos | Westside Seniors Hub

    Events - Return to top SOUND BYTES SERIES Return to top Hub Community Action That Builds Capacity The Dementia Ventures project empowers Hub Partners to build out inclusive community programming for all and adapt to include people living with dementia. They and their care partners want to remain socially engaged in meaningful activities. A collaboration with UBC’s Dr. Alison Phinney and her Building Capacity team offers financial, strategic and logistical resources so programs can welcome and support those with dementia and their care partners. We celebrated midway in this initiative with a series of vibrant online community dialogues. The theme was: “What it means to be an accepting and inclusive community.” SoundBytes wants to share wisdom from those dialogues. Here are our first nuggets. There will be many more! BC-based artist and advocate Granville Johnson spoke out about fear and the power of our perspective on Dementia Dialogue's most recent podcast episode, addressing the ways we can choose to gain some sense of control and joy back into our lives even in the face of new challenges. Watch Full Event HERE PERSPECTIVE IS EVERYTHING In the most recent podcast episode of Dementia Dialogue, Dr. Alison Phinney discusses the stigma attached to dementia diagnoses and how that impacts community support efforts. She speaks with host Lisa Loiselle and fellow podcast guest Granville Johnson, who lives with dementia himself, about the important balance to be struck between training and education on one hand, and engaging with people with lived experience on the other. The Biggest Challenge to Community Support for People Living with Dementia Watch Full Event HERE WHAT HOLDS US BACK Karen Rolston’s mother Louise started getting inklings something was a little “off” back in 2011. At the time, the Rolstons were already in the process of creating a laneway house on their property for her, so they could live close together. The timing worked out well. Louise lived there for seven years beside her daughter Karen, Karen’s husband, and their daughter. Those years were, “a beautiful opportunity for us to just wrap mom with more support and care while she was able to live in her own space,” Karen said. When Karen thinks about the journey she has been on with her mom, and the reactions from people when it comes to dementia, the word that comes to mind is fear. “People find out someone has dementia, and they think, ‘Am I going to receive this diagnosis too?’ ‘Is someone I love going to get dementia?’” Rolston said. Fear seeps in and too often, people pull away. “People often don’t know what to say or do, so they turn away from those with dementia instead of turning toward them with love,” Rolston said. Rolston is extremely grateful for community supports. Her mom really enjoyed the Alzheimer Society’s Minds in Motion program, the Alzheimer’s Café and the Helena choir she joined. “These community groups are where we felt really held,” she said. “It’s such a painful journey and there is still so much we can do.” In this Soundbyte, Rolston offers her thoughts on how to really tune into a person’s needs and meet them where they are, rather than seeing their responses as resistance or defiance. Loving and showing up for someone with dementia is about cherishing the now, embracing their world, and accepting what is. TURNING TOWARDS THE PERSON WITH DEMENTIA A care partners perspective on what helps. Watch Full Event HERE Esteemed Globe and Mail Columnist André Picard wrote Neglected No More: The Urgent Need to Improve the Lives of Canada’s Elders in the Wake of a Pandemic in 2021, a book that discusses what needs to change to shift the culture of long-term care across our country. “Picard reveals the full extent of the crisis in eldercare and offers an urgently needed prescription to fix a broken system and ensure long-term care homes are not warehouses of isolation and neglect” Penguin Random House states on their site. Care home COVID outbreaks seemed to be exploding in every region of the country at the time, drawing attention to the deplorable working conditions they had for employees, the resulting neglect residents experienced, and the total lack of support for the institutions in general. In this storyboard, Picard says media needs to highlight not just worst-case scenarios meant to shock and awe, but stories about people living quite well for a long time with dementia. Seeing more people with dementia in our day-to-day activities—including in the news— would normalize that experience as a way of reducing stigma. Lastly, he emphasized the importance of having people with dementia sit on boards and committees on which they get a real vote in the outcomes of important decisions. ANDRÉ PICARD ON THE MEDIA'S ROLE IN STAMPING OUT STIGMA Watch Full Event HERE Rob Dramer and Lilllian Ireland are self-identified elders who work with the Suzuki foundation mentoring and supporting other elders and younger generations in dialogue and action on environmental issues. They're also traveling performers who offer a multi-sensory show featuring songs they've written about biodiversity, interspersed with some familiar tunes to help audiences tap into earlier memories. Music elicits powerful connections, and they invite audience members to join in the fun alongside them and their collection of beautiful local animal puppets. On the value of art in supporting the dementia journey... Watch Full Event HERE SUZUKI ELDERS Myrna Norman is an author, artist, and dementia advocate based in Maple Ridge. In 2009, when Norman was diagnosed with Frontal Temporal Dementia and given eight years to live, she went home ready to die. But after grieving this news for a couple of weeks, Norman decided to do what she’s best at: advocating for change. She became heavily involved in initiatives that let others in her situation know they weren’t alone. Thirteen years later, Norman’s passion, generosity of spirit, and charisma have touched so many lives. Her book, “Dementia Strategies, Tips and Personal Stories,” has become an indispensable voice of validation and support. Norman has participated in multi-year research studies, art-making groups and task forces including The Dementia Sisterhood, the Dementia Action Committee, Dementia Advocacy Canada, the Dementia Friendly Task Force, and now the Building Capacity Project to name just a few. She’s also collaborating with researchers and designers at Emily Carr University’s Health Design Lab to develop a series of workbooks geared at supporting researchers to engage in collaborative work with people with lived experience. And to all these roles, she brings her signature energy, compassion, and love for showing people their strength. On the value of art in supporting the dementia journey... Watch Full Event HERE POETRY A dedicated group of congregation members at Pacific Spirit United Church worked together over the course of a year to create an incredible and insightful four-part series on dementia that you can access online. They had noticed church members struggling with cognitive decline and family members worried about finding extra care, so they dove in to offer support. Their commitment to fostering a dementia friendly culture at their church has since inspired many other groups to take action too. For more details go to www.pacificspiritc.com and click on "ministries". The series is under "Beacon *shinning light on dementia." BEACON *Shining Light on Dementia An Initiative to build an inclusive congregation at Pacific Spirit United Church. Summary HERE Watch Full Event HERE The Flipping Stigma Toolkit is a project where a group of people diagnosed with dementia partnered with a research team to develop an online toolkit. This Action Group, funded by a research grant from the Canadian Institute of Health and Research, co-designed the toolkit to help people with dementia recognize and respond to stigma and discrimination -and to help others better understand ho to be supportive-. The Goa? Flip that fear on its ear. To learn more visit www.flippingstigma.com LET´S TALK ABOUT DEMENTIA THE FLIPPING STIGMA TOOLKIT An Action Group of people living with dementia came together and developed a toolkit to start a conversation about stigma and discrimination in dementia. Watch Full Event HERE Granville Johnson is an artist and teacher whose advocacy work is always led by his passion for lifting people up. In this piece, he talks about the ways his art and his lived experience inform each other. He sees dementia as an opportunity for insight. “Dementia gives you a chance to express your inner self, the good, the bad and the ugly. And in that expression, there are opportunities to grow.” He focuses on what he can do, rather than what he can’t. He believes the more society can get behind the idea of championing strengths rather than focusing on deficits, the stronger our community will become. Johnson lives in a remote part of Northern British Columbia and thrives in its natural beauty. NEW PERSPECTIVES Shifting the conversation on dementia involves recognizing its gifts. Watch Full Event HERE Researchers and designers at Emily Carr University’s Health Design Lab use participatory design methods to catalyze, support and amplify initiatives addressing complex health challenges like dementia. “We use design methods to help engage people with dementia in initiatives that directly impact their lives,” said Lab Director Caylee Raber. The team’s current project is called Collaborate, Gather, Share—a workbook series co-designed by people with lived experience to help drive reflection around how they can be brought into research projects and how best to support those collaborations, recognizing people with dementia as experts. Their recent video, “Perspectives,” paired design students with long-term care residents. They co-designed and co-wrote mini publications featuring residents’ stories. Students developed creative games and activities to help draw out residents’ stories that they then captured in zines and mini-books, some even embroidered on quilts. Lastly, the team worked with Vancouver Coastal Health for four years on a project focused on shifting the culture of care in long-term facilities. All the Lab’s work focuses on how researchers and designers can use their skills and expertise to build upon work already being done—facilitating creative expression and self advocacy for people with dementia and getting those messages out to the world. EMILY CARR UNIVERSITY´S HEALTH DESIGN LAB Emily Carr University's Health Design Lab employs participatory methods to lift up the perspectives of people with lived experience. Watch Full Event HERE Author, artist, and dementia advocate Myrna Norman runs a peer support group for others with dementia in her lower mainland community called the Purple Angels Memory Café. The group meets four times a month, and sometimes outdoors in summer when the weather is beautiful. Every second week, it’s the Army and Navy Club for a beer and live music. Members take turns bringing refreshments and treats and have fundraised up to $300 to put towards games and activities they can play together. The group is a wonderful way to connect with others, share similar experiences, and gain support and a powerful sense of belonging. The best part? Membership is free. “The gift [members] give to me is so much more than could ever be paid,” said Norman. One new member who joined a couple of weeks ago turned to Myrna as he was leaving the Army and Navy Club and said, “Myrna, I feel different now. The music touched something inside of me.” “I still get the shivers thinking about it,” Norman said of the comment. It’s revelations like this one that drew her to this work. For more information or to check out the Purple Angels sometime, email Myrna Norman at: the.normans@shaw.ca REPRESENTATION MATTERS The power of seeing our experiences in the stories of others. Watch Full Event HERE Reverend Deborah Liang has been a minister in the United Church of Canada for 37 years, the last four at Pacific Spirit Kerrisdale. She's seen how good communities gather around people in both their joys and troubles, contributing immensely to their quality of life. She also served as chaplain at a rural hospital and learned so much from nurses and program staff there about support, respect and care for people with dementia. Shared values and perspectives. Watch Full Event HERE THE POWER OF SUPPORT FROM OUR FAITH & CULTURE GROUPS One Vancouver man who has been advocating for the treatment and care of people with dementia ever since his dementia diagnosis over a decade ago, discusses how dementia is viewed through various cultural lenses. He explains how those lenses affect families' and individual's responses to diagnosis and decisions around treatment. Watch Full Event HERE RESPONDING TO DEMENTIA THROUGH A CROSS-CULTURAL LENS BC artist and dementia advocate Granville Johnson talks about the importance of trusting one's sense of self above all else when living with dementia. "The world might not know we're capable, but we can know it and live it and continue to pursue our dreams." Johnson lives in remote part of British Columbia where he's currently working on a novel. Watch Full Event HERE TRUSTING OUR SENSE OF SELF ABOVE ALL ELSE When Lester was first diagnosed with dementia, he and his wife and care partner Cindy found that some of their friends and family reacted with disbelief. Others weren't sure how to talk to him. Sharing the Flipping Stigma toolkit with their church and social communities gave the couple a chance to contextualize dementia for those who didn't know much about it. The toolkit allayed fears, provided reassurance, and ultimately resulted in Lester AND Cindy feeling they could open up more about his diagnosis, feel less shame, and share more of their journey with the people they cared about. The toolkit helped them feel much more deeply understood. Watch Full Event HERE ON BRAVERY AND THE POWER OF SHARING OUR STORY Bill Heibein continues to live on the farm he shared with his late wife Heather just outside Kakabeka Falls, Ontario. When he was diagnosed with dementia in 2000, doctors told him he'd have about five more years to live "usefully". Twenty-two years later, he has proven them wrong. In addition to caring for his horses, Bill volunteers as an advocate with the Northwest Dementia Working Group, helps run Dementia Cafes in the community, and is passionate about encouraging others with lived experience to get involved, advocate for themselves, and find purpose. Bill says it's that deep sense of purpose that's fuelled his ability to thrive with dementia for so long, and he's confident others can do the same. Bill Heibein's Journey with Dementia Watch Full Event HERE HOW FOCUSING ON A PURPOSE BUILDS RESILIENCE When COVID-19 threatened to halt all their efforts in their tracks, Andrea Sara and her team found was to move online, gather virtually, solve problems, and dream big anyway. They worried for seniors who'd been hit particularly hard by increased isolation and wanted to ensure everyone in their community felt seen and supported. So, they went outside. They sought out "soothing spaces" where they could "feel safe socializing". That's how the Fireweed Club came to be. These days the DRA has its hand in so many wonderful initiatives, all which support inclusion, environmental awareness, and social engagement. A community works together to be more inclusive. Watch Full Event HERE MAPPING DEMENTIA-FRIENDLY CULTURE Dementia Educator and community advocate Helen Murphy has dedicated her career to making the North Shore and surrounding communities more dementia-friendly. She provides training for North Shore organizations, speaks to community groups, and volunteers in developing new programs and opportunities for people with dementia to live better lives in a community that is "wise, inclusive and socially integrated". Watch Full Event HERE ON THE VALUE OF INTERGENERATIONAL CONNECTION The Building Capacity Project team in Thunder Bay, Ontario partners with the Northwest Dementia Working Group on a number of fantastic community initiatives. The team is very grateful to the NWDWG members who have volunteered to help run some of their Dementia Cafes over the years, for instance, as these cafes are a great opportunity for people in the community to witness for themselves how important representation is, how much capacity there is among people with lived experience, and to be a apart of breaking down stigma. THE NEED FOR PEOPLE WITH DEMENTIA IN ADVOCACY ROLES Lynn Jackson is an action group member with lived experience who played a key role in developing the Flipping Stigma Toolkit, a new online resource helping educate caregivers, people with lived experience, researchers, and the public at large about how to respond to stigma around dementia. Jackson talks about how important it is for care partners to empower people with dementia to stay engaged and active. Fostering autonomy while supporting someone with dementia works to maintain their sense of personhood. Treating them like they're sick makes them feel that way. Watch Full Event HERE CARE PARTNERS EMPOWERING PEOPLE WITH DEMENTIA Dr. Elaine Wiersma of the Centre for Education and Research on Aging and Health at Lakehead University talks about the need to amplify a wider cross section of voices when it comes to the lived experience of people with dementia. If our exposure of these experiences stays too narrow, we run the risk of silencing important wisdoms, staying uninformed as to the broad range of experiences, and keeping devastating stigmas alive. AMPLIFYING DIVERSE VOICES: THE VALUE OF LIVED EXPERIENCE Art is a powerful vehicle for shifting perceptions and shaping culture. AND it's one way of letting your voice be heard when the words themselves might be too hard to say. Whether it's a poem, a collage, a painting, or a dance, the arts can be incredibly helpful and moving for people with dementia at all stages of their journey, and can help the public gain insight into their experience. ART AS A VEHICLE FOR CHANGE

  • Help Lines | Westside Seniors Hub

    Enter site to know more about the Help Lines. HELP LINES SAIL: Seniors Abuse & Information Line Confidential service for older adults who are experiencing abuse or mistreatment, offering information and support. Learn More Alzheimer Society - First Link® Dementia Helpline If you have questions about Alzheimer’s disease or other dementias, call the Alzheimer Society of B.C.'s First Link® Dementia Helpline for information and support (toll-free): Dial: English: 1-800-936-6033 (Monday to Friday, 9 a.m. to 8 p.m.) - Cantonese and Mandarin: 1-833-674-5007 (Monday to Friday, 9 a.m. to 4 p.m.) Punjabi: 1-833-674-5003 (Monday to Friday, 9 a.m. to 4 p.m.) Web: https://alzheimer.ca/bc/en/help-support/find-support-bc/first-link-dementia-helpline Learn More Ability411 Assistive Technologies & Equipment Web-based service for answers to questions and practical information about technologies, tools and equipment that increase independence and wellbeing for BC seniors, and support their families and care teams. Multilingual: Use an online translation app Web: https://www.ability411.ca/find-answers Ask a question https://www.ability411.ca/ask-new-question Learn More bc211 Information & Referral Services bc211 is a British Columbia, non-profit organization that provides a free, confidential, multilingual (160 languages) information about community, government and social services in BC. As a response to COVID-19, bc211 accepts applications for the Safe Seniors, Strong Communities program, both from seniors wanting help and from volunteers willing to step up and help with non-medical needs. Multilingual : Yes (160 languages) Hours : 24/7 Contact: Dial: 211 Text: 211 Web: https://www.bc211.ca Twitter: @bc211Help Email: help@bc211.ca Learn More 811 HealthLink BC Free provincial health information and advice phone line available 24/7. Learn More Greater Vancouver Seniors Distress Line Offers emotional support for seniors in distress. Available 24/7 at 604-872-1234. Learn More BC Seniors' Advocate Provides information and referrals related to health care, housing, income supports, and personal supports for seniors. Learn More Greater Vancouver Seniors Distress Lines Provides emotional support for seniors in distress within the Greater Vancouver area. Learn More bc211 Information & Referral Services 24/7 multilingual service providing information on community, government, and social services across British Columbia. Learn More Seniors Transportation Options Need help getting around British Columbia? This is an initiative of B.E.S.T. (Better Environmentally Sound Transportation). You can find various transportation options: public transit, HandyDart, as well as community shuttle services, taxis and private driver services,volunteer ride programs, and walking groups in various regions of the province.. Web here : https://www.seniorsonthemove.org/transportation-options-for-seniors-metro-vancouver#/ Learn More 311 City of Vancouver Helpline for information about city operations and services, as well as reporting issues. Learn More Crisis Centre of BC Immediate access to barrier-free, non-judgmental, confidential support and follow-up to youth, adults, and seniors throughout 24/7 phone lines and online services. The Distress Services program provides support to vulnerable individuals across British Columbia. Multilingual: Yes (140 languages) Hours: 24/7 distress phone line and online chat services between noon and 1:00am Contact: Dial: Vancouver Coastal Regional Distress Line: 604-872-3311 Anywhere in BC 1-800-SUICIDE: 1-800-784-2433 Mental Health Support Line: 310-6789 Web: https://crisiscentre.bc.ca/ Chat: Adults: www.CrisisCentreChat.ca (Noon to 1am) Learn More Ability 411 Assistive Technologies & Equipment Offers information on assistive technologies and equipment to help seniors maintain independence. Learn More Seniors Transportation Options An initiative by B.E.S.T. (Better Environmentally Sound Transportation) providing various transportation options for seniors in British Columbia. Learn More SAIL: Seniors Abuse & Information Line SAIL is a province-wide confidential service for older adults, and those who care about them, to talk to a trained intake worker about abuse or mistreatment. Seniors will receive information and support about issues that impact their health and wellbeing. Multilingual: Yes, upon request (180 languages) Hours: 8am-8pm 7 days/week (excluding holidays) Contact: Dial: 604-437-1940 or toll-free 1-866-437-1940 TTY Equipment: 604-428-3359 or toll-free 1-855-306-1443 Web: http://seniorsfirstbc.ca/programs/sail Learn More Alzheimer Society - First Link® Dementia Helpline Offers information and support for individuals affected by Alzheimer's disease or other dementias. Learn More 811 HealthLink BC 811 is a free-of-charge provincial health information and advice phone line available in British Columbia to speak to a health service navigator, who can help you find non-emergency health information and services; or connect you directly with a registered nurse, a registered dietitian, a qualified exercise professional, or a pharmacist. Multilingual : Yes (130 languages) For translated resources in French, Arabic, Chinese, Farsi, Punjabi, Spanish and Vietnamese Go to https://www.healthlinkbc.ca/services-and-resources/translated-resources Hours : 24/7 Contact: Dial: 811 Web: https://www.healthlinkbc.ca/ For nursing services: https://www.healthlinkbc.ca/nursing-services For dietitian services: https://www.healthlinkbc.ca/dietitian-services For pharmacist services: https://www.healthlinkbc.ca/pharmacist-services For qualified exercise professionals: https://www.healthlinkbc.ca/physical-activity-services Learn More BC Seniors' Advocate Speak with an Information & Referral analyst or consult website about health care, housing, income supports, personal supports, transportation. Seniors’ services research reports and Long-term Care Quick Facts Directory. Provide feedback on seniors’ services. Hours: 8:30 a.m. – 4:30 p.m. Monday to Friday (except statutory holidays) Contact: Dial: toll-free 1-877-952-3181 or in Victoria 250-952-3181 Web: https://www.seniorsadvocatebc.ca/ Learn More AssistList: Home Health Equipment Exchange “Helping simplify the exchange of home health equipment for our community” with blog, resources and searchable database of equipment listings, …”facilitating safe exchanges across Metro Vancouver by creating a network of Community Exchange Zones to help us facilitate safe exchanges across Metro Vancouver.” Non-profit operated by staff and volunteers; funded by partners and donors. Multilingual: Use an online translation app Hours: equipment list is available 24/7 here Contact: online here with questions Learn More 311 City of Vancouver Help line within the City for seeking information about operations and services or to report problems. During COVID-19 only use 311 for urgent requests or language interpretation. Otherwise use online chat and email at City website. Multilingual : Yes Hours : 7am to 10pm daily Live chat 9am-4pm Contact: Dial 311 within Metro Vancouver. Outside Vancouver: 604-873-7000 App: VanConnect Web: https://vancouver.ca/your-government/contact-the-city-of vancouver.aspx Learn More AssistList: Home Health Equipment Exchange Platform for exchanging home health equipment, facilitating access to necessary items for seniors. Learn More

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We acknowledge and respect the land on which we live is the traditional, ancestral and unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), Stó:lō and sə̓lílwətaʔɬSelilwitulh (Tsleil- Waututh) Nations.

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